Shippers Council Honours Stakeholders with ‘Appreciation Dinner’

The newly-established Shippers’ Complaints Unit under the Nigeria Shippers’ Council last week held a dinner party and appreciation night for all shippers and their representatives, as well all shipping companies in Nigerian ports for cooperating with the unit since its establishment.

The newly-established Shippers’ Complaints Unit under the Nigeria Shippers’ Council last week held a dinner party and appreciation night for all shippers and their representatives, as well all shipping companies in Nigerian ports for cooperating with the unit since its establishment.
The dinner night which had in attendance top executives of shipping companies, freight forwarding companies as well as senior staff of the Nigeria Shippers Council was designed to interact with the stakeholders and to appreciate their continued corporation with the council with price presentations.
Speaking at the dinner party, Executive Secretary of the Nigeria Shippers’ Council, Capt. Adamu Biu who was represented by the Director of Inland Services, Mr. Raheem Sanusi said that the dinner was meant to interact with the stakeholders that the council has been having businesses with.
He explained that the role of the council is more of a stabilizer of the sector.
"We believe that both the suppliers of shipping services and the consumers of these services need one another, and this is why we believe that we at the shippers council is better placed to play the role of a stabilizer, nee, a moderator in the industry"
He acknowledged that the shipping companies and the freight forwarders have been supportive of the roles of the council since the creation of the shippers’ complaint unit of the council.
"This is why we created this occasion for us to express our sincere appreciation for your cooperation to us since we have been interacting with one another" he said.
Speaking earlier, Assistant Director of the Shippers’ Complaint Unit, Mr. Tahiru Idris explained that from time to time, there is bound to be disagreement among the stakeholders but that on such occasions they usually find a melting point and settle their differences.
In order not to endanger this good relationship, he said that the council does not always wield the stick of authority.
Tahiru also pointed out that not all the complaints that has been brought before the unit is worth looking into and that some cases had to be disposed for lack of substance.
"We don't go after complaints that does not merit our intervention, any compaints we take up with any service provider we make sure that the complainant is on his right"
Director General of the Nigeria Association of Chamber of Commerce, Industry, Mines and Agriculture (NACCIMA) Dr. John Isemede in his goodwill message commended the council for living up to its responsibilities in the maritime sector.